Bringing Results
Mark has a long history of tranforming businesses for the better and making them profitable. Below are a couple examples of these successes. Reach out to Mark to learn more about these specific cases and others.
Case study 1
Large general commercial printer emerging from Chapter 11 at half its former size needing to reposition and rebuild its business
Objectives:
Recruit and rebuild the customer facing side of the organization
Utilize analytics to develop pricing models that attract and retain best fit projects and accounts within desired market segments
Align sales compensation with the goals of the business
Results:
Revenue stream at a CAGR of 10% over a four year term
EBITDA margins at a GAGR of 30% over this same term
Net promoter scores ( NPS ) in excess of 60
Case study 2
Highly specialized educational print provider with unsustainable cash burn with a feast or famine revenue model:
Objectives:
Streamline cost platform across all elements of the business
Drive significant increase in utilization levels during previous off-season
Align pricing model with the financial goals of the business
Diversify the account portfolio and market segment focus
Results:
Improved cash flows by a factor of 3X within 8 months
Balanced production work flows across the platform and calendar
Net promoter scores ( NPS ) in excess of 80 during the transition period